Jr. Trainee – Premium Processing Technician (Pune | 0–1 Years)
Job ID: 409544 | Location: Pune (Hybrid up to 50%) | Entity: Mrald (Mphasis UK Insurance Operations)
1. Introduction: A Smart Start for Fresh Graduates in Insurance
If you’re a recent graduate looking to enter the insurance and financial services industry, the Jr. Trainee – Premium Processing Technician (PP) role in Pune is a strong stepping stone. This position is designed for candidates with 0–1 year of experience who want to build operational expertise in a structured, compliance-driven environment.
The role supports the Premium Processing (PP) team and ensures high-quality service delivery aligned with business SLAs and KPIs.
2. About the Company – Mphasis
Mphasis is a global IT services and consulting company known for its Front2Back™ Transformation strategy. It focuses on cloud, cognitive services, and digital transformation for enterprises worldwide.
This specific role is under Mrald, Mphasis’s dedicated UK Insurance operational services delivery vehicle. It works closely with insurance clients to manage and streamline operational processes.
3. Role Overview – What Does a Premium Processing Jr. Technician Do?
As a Trainee Technician (PP), your responsibility is to support the daily premium processing activities within the insurance operations team.
Key Objectives:
Ensure premium processing tasks are completed accurately and on time.
Support the team in meeting agreed Service Level Agreements (SLAs).
Maintain strict adherence to compliance, audit, and risk management policies.
Participate in training programs and continuous learning.
This role does not involve line management responsibilities, making it ideal for freshers who want hands-on operational experience.
4. Detailed Responsibilities
Here’s what your day-to-day work may include:
Processing allocated premium transactions accurately.
Raising queries to Senior Technicians when clarification is required.
Supporting the team in delivering service against KPIs.
Completing compliance training modules successfully.
Ensuring documentation and operational procedures are followed precisely.
Actively engaging in feedback and professional development sessions.
This position builds strong foundations in insurance operations, data accuracy, and compliance-driven processes.
5. Required Skills & Qualifications
Must-Have Criteria
A completed Bachelor’s Degree (any discipline).
Basic awareness of how insurance supports businesses.
Strong written and verbal communication skills.
Ability to work both independently and in a team.
Working knowledge of MS Office (Word, Excel, PowerPoint).
A strong willingness to learn and grow.
Preferred Experience
Exposure to financial services or insurance (not mandatory).
Comfort working in a dynamic and evolving environment.
Ability to manage multiple operational tasks efficiently.
6. Why This Role Is Ideal for Freshers
Entry-level opportunity (0–1 year experience).
Hybrid working flexibility (up to 50% remote).
Exposure to UK insurance operations.
Structured training and compliance programs.
Clear career progression within insurance operations.
If you are someone preparing for roles in insurance, banking operations, or financial services, this position builds core industry knowledge from day one.
7. Career Growth Path
Starting as a Jr. Trainee can lead to:
Senior Technician
Team Specialist
Process Analyst
Insurance Operations Lead
With performance, certifications, and experience, you can transition into domain-specific or leadership roles.
8. How to Apply
Interested candidates can apply through the official Mphasis career portal using the job link provided in the job listing.
Make sure your resume highlights:
Educational background.
Any internship or project related to finance or operations.
MS Excel skills.
Communication strengths.
Willingness to work in insurance operations.
9. Final Thoughts
The Jr. Trainee – Premium Processing Technician role in Pune is a practical, structured opportunity for graduates who want to enter the insurance operations domain. It offers professional growth, hybrid flexibility, and exposure to international insurance workflows.
If you're aiming to build a stable and rewarding career in financial services, this could be your starting point.
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